Nerf Gun Debacle

This story is actually kind of sad. I was returning a nerf gun. It is toy gun that shoots soft nerf bullets. Well anywho she was there with her two kids, a 10 year old boy, and probably a 13 year old girl. We have been having issues with people returning empty boxes of these nerf guns, so I opened it and inside is legos. These legos aren’t loose; this woman actually taped them into the box to represent the gun. Now as if this isn’t classless enough, upon being confronted about the legos she begins to scream at her son. She is telling him how stupid he is, asking why he didn’t tell her that that’s how the box was when they bought it. She tells him how much he is embarrassing her. I felt incredibly sorry for both her son and her daughter. For this woman to react that way, she had to have been the one to do it. Well we didn’t do the return. And she ended up looking like a complete lunatic, another days work.

Woman who pretends not to speak English

The other day there was an Asian woman who was having problems with her store credit card. She came over to guest service and asked us to help her with her issue. The problem is that in store we have no access to any credit card information for security issues. As soon as we told her that she had to call the 1-800 number on the back of her card and talk to one of the credit representatives, she all of a sudden couldn’t speak English. It was like night and day. At first this was incredibly annoying, and then incredibly entertaining. Seeing my co-workers trying to reason with this woman who, we knew could understand them, but was pretending to be completely ignorant, was hilarious. They went so far as to find a team member who spoke her language to translate. The woman said that she couldn’t call because she doesn’t speak English. Long story short, we couldn’t help her, and she left looking like an lying idiot.

Returning condoms?

The title gives it away but leaves the best part out. Well, the story begins on a fairly slow Monday afternoon. A white man, average build in his mid thirties approaches the counter. He seems a bit nervous. He puts his bag on the counter takes a deep breath and takes out the item. Oh my gosh, it's condoms, Trojan Magnums to be exact. Well, anyone who knows anything about condoms knows that "Magnums" are meant for the larger sized man. When I saw this of course I stayed professional, so I asked him if there was anything wrong with the product. I don't even know why I asked. When people return them like that we can't put them back out on the shelf. He replies with probably the most funny return line I have ever heard...they were the wrong size. Now while I can't assume that they were too big, I will. At this point it is taking all of my energy not to laugh in this poor man's face. I waited until he left.